Frequently asked questions F.A.Q

SHIPMENTS

Do you ship in Italy and abroad?

We only ship to Italy. The specialties arrive home in 2/5 working days from when they are entrusted to the courier.

C.What should I do if there is something missing in the package delivered to me or if there is a damaged product?
 
If at the time of delivery in the package there are missing or different products from those ordered and / or damaged, please contact customer service immediately at +39 3297626845.
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PAYMENTS

Can I pay cash on delivery?

No, for your and our security, we only accept electronic payment methods for your home. Mastercard, Visa, Maestro, American Express, Paypal and many others.

QWhat payment methods can I use on the Store?
 
On the Store you can buy with the following electronic payment tools: Visa, Visa Electron, Postepay, Mastercard and American Express and Paypal.
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PRODUCTS
 

I am celiac, can I eat it?

NO

Do you use dyes?

We do not use dyes, nor chlorophyll, nor additives.

Do the products have an expiration date? 

Being artisanal it is preferable to consume them within 30 days

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ORDER

I have confirmed my order, but I would like to change the content, can I?
Yes, the order can be changed within 6 hours
C.How do I know my order has been confirmed?
Once the order is completed, you will receive a message confirming your order at the registration email address.
In case you do not receive the email, please check the Junk or Spam folder in your inbox.
In case of need you can contact the Customer Service by calling +39 3297626845
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DEALERS
 

Can I resell your products?

To order products in large quantities for your company, please contact us by email, we will reply as soon as possible listing the advantages.